This should erase everything, and get rid of any corrupt files that seem to be causing this problem. Select this, and tap Clear Cache or Data as shown below. Then scroll down and find Google Play Store. From here navigate to Apps, or App Manager. Pull down the notification bar on your Android device and hit the gear-shaped settings icon, or find “settings” in the application tray. Next, restart the Google Play Store and try installing the app again. To fix the “your device is not compatible with this version” error message, try clearing the Google Play Store cache, and then data. It appears to be an issue with Google's Android operating system. If your Chromebook is grayed out, that app can’t be installed on your Chromebook.We've heard some users report that they're getting a "Device not compatible" error message in the Google Play Store when they try to install or upgrade Upside, even though their device is supposed to be compatible with Upside.Īs we've investigated this app compatibility issue we found that several other major apps have run into this including Instagram (1B+ installs) and Clash of Clans (100M+ installs). When you look for apps on, you can choose which device to install them on. For example, the app uses GPS and your Chromebook doesn’t have GPS. Note: This is usually because it does not have a key function that makes the app to work. If you see this message then your specific model of Chromebook is not compatible with the app, and you can’t download the app to your device. “Your device is not compatible with this version” message If you are using the Play Store on your Chromebook and can’t find an app, the developer may have stopped the app from running on Chromebooks. Not all Android apps work on Chromebooks. If you try to install one and it doesn’t work, try these steps: If you’re browsing the Play Store on your Chromebook, all the apps you see should work with your device. If you can’t find or install an app, check the information below.
After you turn on the Google Play Store for your Chromebook, you can download apps to your device.
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